Job Details

Western Carolina University
  • Position Number: 5063346
  • Location: Cullowhee, NC
  • Position Type: Counseling

Director of Counseling and Psychological Services - 000279

Western Carolina University

Department: Health and Counseling Services

About WCU: Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including: 2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries. 2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries. 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list. Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary: The primary location of this position is the main Cullowhee, NC campus. The anticipated begin work date is June 2024.

Western Carolina University is seeking qualified candidates for the position of Director, Counseling and Psychological Services. The Director reports to the Associate Vice Chancellor for Health & Wellness, Student Affairs. This position is responsible for providing overall management, leadership and supervision of the mental health services provided to WCU students. The Director provides clinical expertise to the campus community regarding college student mental health and develops and implements strategic goals, objectives, policies, and operating procedures for optimal client care and operational effectiveness. The Director participates in long-range planning and assessment, division and institution compliance, and other responsibilities as directed by the Associate Vice Chancellor for Student Affairs-Health and Wellness.

The Director is a member of the Health & Wellness Unit within Student Affairs and works collaboratively with Health Services, Campus Recreation and Wellness, and Health and Wellness Education to provide services and programming that supports growth, development, and academic success for all students.

The successful candidate is expected to provide clinical expertise to the campus community regarding college student mental health and develops and implements strategic goals, objectives, policies, and operating procedures for optimal client care and operational effectiveness. This includes consulting with University administrators, faculty, staff, and others as appropriate on matters relating to mental health affecting all students.

The Director:
  • Provides clinical expertise to the campus community regarding college student mental health;
  • Develops and implements strategic goals, objectives, policies, and operating procedures for optimal client care and operational effectiveness
  • Engages in systematic planning and qualitative and quantitative assessment;
  • Ensures appropriate hiring, training, supervision, and evaluation of Counseling and Psychological staff;
  • Ensures fiscal responsibility of departmental budget and resources;
  • Consults with University administrators, faculty, staff, and others as appropriate, on matters relating to mental health issues and problems affecting all students;
  • Serves as an advisor to both the University Behavioral Assessment Team (BAT), and the Student Concerns Response Team (SCRT) to provide clinical expertise and recommendations for intervention;
  • Coordinates the availability and effectiveness of 24-hour crisis intervention services including walk-in and contracted on-call services;
  • Collaborates with other divisions and departments to create and implement outreach and informational programs

Knowledge, Skills, and Abilities Required for this position:

Minimum Qualifications: Candidates must hold a doctoral degree in Clinical or Counseling Psychology and be licensed as a psychologist in North Carolina or other jurisdiction with eligibility for licensure in North Carolina. Additionally, candidates must be credentialled as a Health Service Provider-Psychologist in North Carolina or be eligible for that credential. Candidates should have at least 3 years of experience working in a university counseling center. Candidates should demonstrate progressive leadership experience and have provided administrative supervision. Candidates must have excellent interpersonal and communication skills.Must be eligible to work in the United States without sponsorship.

Preferred Qualifications: Current licensure as a Psychologist and Health Service Provider-Psychologist in North Carolina is preferred.

Position Type: Permanent Full-Time

Special Instructions to Applicants: To be considered, you must apply online. Hard copy materials will not be accepted for review. Review of applications will begin immediately and will continue until a candidate has been selected.Please attach a cover letter, current vita, and a listing of at least three professional references (include complete contact information). For questions and additional information, please contact Pam Buchanan at

Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at

University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

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