Associate Director of Counseling and Psychological Services
Who We Are
We, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following:
- Named one of the "Most Promising Places to Work in Student Affairs" by Diverse Magazine.
- Serving a highly diverse student body (click here for more information).
- Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.
- Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.
Click here for more about Student Affairs.
Required Qualifications (as evidenced by an attached resume):
Doctorate degree (or foreign equivalent) in Counseling, Psychology, or Clinical Psychology from an APA-accredited program. Eligible to become licensed in the State of New York within 6 months of employment. Seven (7) years of full time post-licensure experience in providing mental health services in a fast-paced care setting (private practice experience will not be considered). Three (3) years of full time experience in a leadership position with progressive responsibility in policy/procedure development and clinical operations in a mental health facility. Experience supervising professional staff. Experience in crisis intervention/management and/or clinical consultation. Experience working with a diverse population.
Experience providing clinical services and administrative leadership in a college/university mental health care setting. Experience using electronic medical records or other record-keeping systems (e.g. Advocate, Medicat, Point and Click, and/or Titanium). Experience working in a short-term model of service delivery.
Brief Description of Duties:
In collaboration with the Executive Director of Counseling and Psychological Services (CAPS) and Behavioral Health, the Associate Director for Counseling Services at CAPS provides strategic leadership, planning, and oversight in delivering culturally-responsive mental health service delivery for students on the West, East, and Southampton campuses. The Associate Director provides direct services and oversight to manage clinical supervision and training needs of counseling staff in adherence to licensure requirements and CAPS policies and procedures. They provide direct clinical services to students, including emergency and routine intake assessments, individual and group psychotherapy, and outreach for undergraduate, graduate, and professional students. The Associate Director consults with and trains faculty/staff on student mental health issues.
The Associate Director maintains current, accurate documentation and meets all New York, federal (HIPAA), and accreditation standards in all areas. The incumbent is trained and designated as the super user of CAPS' current Electronic Health Record (EHR) to ensure clinical forms and templates are updated in a timely fashion. The incumbent utilizes data-driven quality improvement approaches to provide day-to-day administrative oversight and consistency in all clinical operations and workflow processes. The incumbent annually reviews and updates CAPS policies and procedures to enhance the overall effectiveness and efficiency of the department. The incumbent develops and implements consistent quality assurance practices and operational metrics for the department. The Associate Director contributes to short- and long-range strategic planning for CAPS which align with the mission, vision, and goals of the Division of Student Affairs and Stony Brook University.
The Associate Director must have the eagerness and curiosity to explore evolving evidence-based and outcomes-driven practices for a college-based integrated mental health care setting while building upon the expertise of other team members and community stakeholders. The Associate Director tries new ideas and remains informed on recent trends and best practices. They should have the ability to lead significant change processes in embracing and utilizing innovative technology to continually improve clinical services and operations. The incumbent thinks critically and uses a data-driven approach to evaluate information and implement timely decisions/recommendations that anticipate the cost/benefits, risks, and organizational impact of decisions. They must have expertise in and a commitment to diversity, equity, inclusion, social justice, and an unbiased perspective. The Associate Director must imbue a student-centered approach to health and wellness that demonstrates a commitment to accessible, high quality care. They will act on behalf of the Executive Director in their absence.
Operational, Compliance, and Administrative Functions:
- Primarily responsible for the coordination of CAPS' clinical activities. Assist the Executive Director in providing administrative oversight for all counseling services and programs offered by CAPS. Oversee day-to-day operations, workflow, and ensure clinical coverage during routine clinic hours.
- Collaborate with the Executive Director and other members of the leadership team to develop, maintain, and monitor policies and procedures for CAPS. Conduct an annual review of the CAPS policies and procedures manual and communicate policy updates to all team members.
- Provide co-leadership with the Executive Director to utilize assessment and data in order to make decisions, identify systems issues/gaps/inefficiencies and create and implement effective solutions in clinical operations, policies, and procedures using an equity framework.
- Oversee quality assurance of clinical services including ensuring clinical staff maintains accurate and timely documentation in accordance with state and federal law, professional ethics, University, and CAPS policies.
- In collaboration with the Executive Director oversee CAPS budget
- Co-manage third-party contracts that support the CAPS clinical service delivery and crisis management operations (e.g., ProtoCall, TimelyCare, etc.)
- Direct and oversee training efforts to ensure CAPS' adherence to Medicat procedures.
- Develop and maintain a schedule management system to improve workflow.
- Develop and implement policies, procedures, and practices for CAPS that meet legal requirements, codes, regulations and standards of licensing, accreditation, other certifying bodies (e.g., IACS), and University policies and procedures.
- Assist in the creation and submission of annual reports as required.
- Assume the Executive Director's duties in their absence.
Supervisory and Training Responsibilities:
- Provide coaching, guidance, and feedback to all direct reports and others as needed to maintain operational excellence.
- Provide clinical supervision to team members and trainees (including interns in our APA-accredited doctoral internship program) as needed.
- Assist in the supervision of administrative support staff to manage workflow and provision of efficient and effective services to students.
- Set clear goals and expectations for quality, safety, consistency, and the student experience and communicate them to all team members to strengthen services while minimizing risk.
- Assist the Executive Director in the recruitment, training, supervision, and evaluation of professional and support staff members.
- Directly train or ascertain training opportunities for team members on evolving research and trends for college mental health and evidence-based treatment modalities to improve clinical service delivery models at CAPS.
Clinical and Crisis Management:
- Coordinate CAPS' clinical services workflow, including outlining the process for administrative/clinical consultation, directing hospitalization process, arranging for next-day interventions and appropriate follow-up for students in crisis, troubleshooting clinical service delivery issues, and overseeing the implementation of data-supported improvements to clinical services.
- Provide clinical consultation to professional staff as needed, particularly related to crisis situations, policy interpretation, and emergent complex cases.
- Oversee the clinical case assignment process to ensure adequate utilization and equity across all team members.
- Coordinate clinical supervision assignments for team members.
- Assist the Executive Director in developing, establishing, and communicating key performance indicators such as clinical utilization rates and other metrics based on individual job responsibilities.
- Consult with other University offices and personnel for referrals and treatment of student clients.
- Assist in providing an assessment of clients in acute crisis for voluntary and involuntary hospitalizations.
- Provide support for after-hour calls from partners such as Protocall, TimelyCare, or other vendors.
- In collaboration with the Executive Director, develop postvention and crisis management activities for the campus community and deploy staff as necessary to manage emergent issues.
Partnership and Professional Development:
- Enhance professional skills by participating in opportunities that promote learning, growth, and development (e.g., classes, training, committee, webinar, etc.)
- Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of CAPS (e.g., campus-wide traditions, events, programs, etc.)
- Other duties or projects as assigned as appropriate to rank and departmental mission.
- Evening and weekend work will be required at times.
This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.
In addition to the employee's base salary, this position is eligible for $3,026 UUP annual location pay, paid biweekly.
For this position, we are unable to sponsor candidates for work visas.
Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.
Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at or visit OEA.
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Visit our WHY WORK HERE page to learn about the total rewards we offer.
To apply, visit https://stonybrooku.taleo.net/careersection/2/jobdetail.ftl?job=2303069&tz=GMT%2B00%3A00&tzname=UTC
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